Shipping Details
01
Domestic Shipping
  • Free standard shipping across Pakistan
  • Delivery within 2–4 business days to major cities; 4–7 days rural
  • Charges apply for expedited delivery
02
Order Processing
  • Orders processed within 24 hours, shipped via registered couriers (e.g. Leopards, TCS). Real-time tracking updates provided.
03
Cash-on-Delivery (COD)
Available for orders up to PKR 10,000 per government’s plan to gradually reduce COD (commerce.gov.pk).
04
International Shipping
  • Available per SBP and Customs rules—for light personal-use packages. Duty and tax applied per WeBOC regulations (commerce.gov.pk)
05
Returns during Shipping
  • If shipment is returned (e.g., refused/damaged), Zictro will notify the customer for a refund or reship
06
Tracking & Support
Tracking link and regular SMS/email updates. Support team available for shipping queries.